The maintenance of your devices is essential to ensure their proper functioning and optimal service life. Our services are at your disposal wherever you are and whatever your device. All ODISSO’s engineers receive regular training from our suppliers. These trainings allow our teams to know the latest technologies and to bring you interventions according to manufacturers’ specifications.
- CUSTOMIZED CONTRACTS
ODISSO’s after-sales service offers a whole range of contracts according to your needs and your means. This service contract, at the end of the one-year warranty on your instruments, ensures regular maintenance with original parts and after-sales service available as soon as possible. The qualified staff will provide you with the instrumental qualifications you need in a timely manner.
- PARTS AND CONSUMABLES IN STOCK
We provide our customers with a stock of essential spare parts to minimize equipment downtime. A wide range of consumables complements our offer, allowing our customers to benefit from a fast supply. All our parts and consumables are ordered from our suppliers and major players in the sector, ensuring optimal quality. of our products.
TRAININGS TO MAXIMIZE YOUR POTENTIAL
Adaptable to your needs: Our trainings are proposed on formats and durations adaptable to your needs: from 1 to 5 days in groups from 1 to 8 people. Our aim is to guarantee the best possible assimilation of both theory and practice.
Experted: Supervised by experts, you acquire the necessary know-how to use the instruments. You also learn to avoid any manipulations that may affect their functioning and the quality of the rendering of your analysis.
Theoretical and practical: We accompany you on the operation of your instrument (hardware and software) as well as on maintenance and applications
RENTAL SERVICE
ODISSO offers a rental service for some products in its range.
Take advantage of advice from professionals, specialists, engineers, at your disposal to benefit from a know-how and share with the equipment adapted to your needs.
Whether it is to secure a living room, a concert, a fashion show or a hotel, we offer short and long-term rental equipment for you to offer a tailor-made offer that suits your needs.
PRE-SALES
Our presales team verifies the feasibility of your project and selects with you the best solutions to meet your specific needs. To do so, we listen to your requirements and the technical constraints of your applications. We are a force of proposal to deliver you precise information on the technology providing the optimal answers to your problems.